Chocolate Stay
Chocolate Stay
Chocolate Stay
Project Type
UI/UX - Hotel Booking and Management Application
My Role
Product Design
Project Timeline
10 Months
Project Scope
User Experience, Branding, User Interface
Software Used
Notion, Figma, Adobe Suite, Blender
High Fidelity Prototype
25 - 30%
growth in revenue due to increased bookings and better restaurant management.
10 - 15%
higher guest satisfaction by providing a seamless experience for both room and restaurant bookings.
50 - 60%
reduction in operational workload, freeing up time for hotel managers to focus on guest satisfaction and strategic activities.
Predicted Holistic Impact
Challenges we faced throughout this journey
Technical Hiccups: During the development of our hotel booking mobile application, we encountered unexpected technical challenges.
Compromise: To address this, our team collaborated closely with our developers and software engineers. We revised the project timeline and reallocated resources to tackle the technical obstacles efficiently.
User Interface Discrepancies: While designing the application, there were disagreements within the team regarding the user interface.
Compromise: We initiated open discussions and design workshops where all team members could share their ideas and concerns. Through constructive dialogue and user testing, we found a middle ground that balanced aesthetics and functionality.
Chocolate Stay
A Seamless Stay for Every Traveler
In today’s fast-paced world, booking a hotel can feel like an overwhelming task—especially for travelers seeking unique stays or for boutique hotels without cutting-edge technology. That’s where Chocolate Stay comes in. We set out to create more than just another hotel booking platform; we wanted to craft an experience that’s tailored to the needs of both travelers and boutique hoteliers. With Chocolate Stay, guests can discover hidden gems effortlessly, while hotel owners can manage their bookings with ease.
Chocolate Stay
A Seamless Stay for Every Traveler
In today’s fast-paced world, booking a hotel can feel like an overwhelming task—especially for travelers seeking unique stays or for boutique hotels without cutting-edge technology. That’s where Chocolate Stay comes in. We set out to create more than just another hotel booking platform; we wanted to craft an experience that’s tailored to the needs of both travelers and boutique hoteliers. With Chocolate Stay, guests can discover hidden gems effortlessly, while hotel owners can manage their bookings with ease.
Conclusion :
In the journey of developing a hotel booking mobile application for both micro and regular stays, we encountered challenges that taught us valuable lessons. Flexibility, effective communication, and a focus on user feedback became essential in overcoming obstacles. We learned that not every project goes perfectly as planned, but by embracing challenges and collaborating effectively, we can create better products in the future. Our commitment to continuous improvement will guide us in our upcoming projects, ensuring a smoother path to success.
We offer a centralized solution for managing room availability, guest bookings, and housekeeping in real-time, ensuring that the hotel runs smoothly with minimal manual intervention. By using this system, you can improve operational efficiency, reduce booking errors, enhance guest satisfaction, and keep track of payments and services seamlessly, all from one user-friendly dashboard.
Designing for Hotel Owners
What are we trying to solve?
Discover
Problem Research
Design Strategy
Business Strategy
Define
User Research
Data Gathering
User Persona
Ideate
Brain Storming
Information Architecture
Paper Sketch
Design
Low- Fi wireframing
Hi Fi Wireframe
Visual Design
Design Process
Fran Fernando
Hotel Owner
"I’ve always handled hourly and standard bookings with a simple bookkeeping system, but I’m not great with technology. Keeping everything organized is a struggle, and it’s getting harder to manage."
"As a traveler, I often find myself staying in hotels for just 6-10 hours, and it feels like I’m paying for more than I actually need."
Fiona Mica
Traveler
How do we understand the user?
I need a convenient and affordable place to stay.
Is this mobile app trustworthy?
I want to have the option of Hourly Stays
I want to check-in and check-out smoothly
Tries to understand the booking terms and conditions.
Relieved when finding a suitable option.
Want to have the KYC procedure on the app
Impatient if the booking process is slow.
Are there options for hourly stays or just regular ones?
Compares prices and amenities.
Anxious about the quality and price of the stay
Thinks
Actions
Feels
Says
Goals
Complex navigation in the app
Difficulty in finding a reliable and affordable option.
Limited filter options
Pains
Finding a convenient, well-priced stay.
Assurance of safety and reliability
How to design the solution?
What are the Mastery Points (MPs)?
What are the Mastery Points (MPs)?
Discover
Problem Research
Design Strategy
Business Strategy
Define
User Research
Data Gathering
User Persona
Ideate
Brain Storming
Information Architecture
Paper Sketch
Design
Low- Fi wireframing
Hi Fi Wireframe
Visual Design
Design Process
Fran Fernando
Hotel Owner
"I’ve always handled hourly and standard bookings with a simple bookkeeping system, but I’m not great with technology. Keeping everything organized is a struggle, and it’s getting harder to manage."
Fiona Mica
Traveler
"As a traveler, I often find myself staying in hotels for just 6-10 hours, and it feels like I’m paying for more than I actually need."
How do we understand the user?
I need a convenient and affordable place to stay.
Is this mobile app trustworthy?
I want to have the option of Hourly Stays
I want to check-in and check-out smoothly
Tries to understand the booking terms and conditions.
Relieved when finding a suitable option.
Want to have the KYC procedure on the app
Impatient if the booking process is slow.
Are there options for hourly stays or just regular ones?
Compares prices and amenities.
Anxious about the quality and price of the stay
Thinks
Actions
Feels
Says
Goals
Complex navigation in the app
Difficulty in finding a reliable and affordable option.
Limited filter options
Pains
Finding a convenient, well-priced stay.
Assurance of safety and reliability
Access to detailed information
How to design the solution?
High Fidelity Prototype
Unlike most mainstream booking platforms, Chocolate Stay offers an option for hourly bookings. This feature caters to travelers who need accommodations for a shorter duration, helping them save money by only paying for the time they need, whether it’s a few hours or an overnight stay.
Unlike most mainstream booking platforms, Chocolate Stay offers an option for hourly bookings. This feature caters to travelers who need accommodations for a shorter duration, helping them save money by only paying for the time they need, whether it’s a few hours or an overnight stay.
What makes us different?
What makes us different?
While other platforms prioritize larger hotel chains, Chocolate Stay is tailored specifically for boutique hotels, giving these unique properties a chance to shine. Our platform highlights hidden gems, ensuring travelers can discover one-of-a-kind stays that aren’t always listed on larger booking sites.
While other platforms prioritize larger hotel chains, Chocolate Stay is tailored specifically for boutique hotels, giving these unique properties a chance to shine. Our platform highlights hidden gems, ensuring travelers can discover one-of-a-kind stays that aren’t always listed on larger booking sites.
How does it help the Hotel Owners?
Designing for Hotel Owners
What are we trying to solve?
We offer a centralized solution for managing room availability, guest bookings, and housekeeping in real-time, ensuring that the hotel runs smoothly with minimal manual intervention. By using this system, you can improve operational efficiency, reduce booking errors, enhance guest satisfaction, and keep track of payments and services seamlessly, all from one user-friendly dashboard.
Predicted Holistic Impact
25 - 30%
growth in revenue due to increased bookings and better restaurant management.
10 - 15%
higher guest satisfaction by providing a seamless experience for both room and restaurant bookings.
50 - 60%
reduction in operational workload, freeing up time for hotel managers to focus on guest satisfaction and strategic activities.
Challenges we faced throughout this journey
Technical Hiccups: During the development of our hotel booking mobile application, we encountered unexpected technical challenges. Our initial timeline had to be extended due to these issues, which affected our project's schedule.
Compromise: To address this, our team collaborated closely with our developers and software engineers. We revised the project timeline and reallocated resources to tackle the technical obstacles efficiently. We learned the importance of setting more flexible timelines and being prepared for unforeseen technical challenges in future projects.
User Interface Discrepancies: While designing the application, there were disagreements within the team regarding the user interface. Some team members had one vision, while others had a different perspective on how the app should look and function.
Compromise: We initiated open discussions and design workshops where all team members could share their ideas and concerns. Through constructive dialogue and user testing, we found a middle ground that balanced aesthetics and functionality. This experience taught us the value of effective communication and user feedback in creating a user-friendly interface.
Conclusion:
In the journey of developing a hotel booking mobile application for both micro and regular stays, we encountered challenges that taught us valuable lessons. Flexibility, effective communication, and a focus on user feedback became essential in overcoming obstacles. We learned that not every project goes perfectly as planned, but by embracing challenges and collaborating effectively, we can create better products in the future. Our commitment to continuous improvement will guide us in our upcoming projects, ensuring a smoother path to success.